We think you'll find us easy to deal with. We believe in complete transparency of business practices, and we've always recognised that our continuing success depends entirely on customer satisfaction. Whether you're a long-standing customer or are just browsing this site, you can use the FAQs pages to learn more about how we sell shells. They have been prepared by us to help you – not by our lawyers to help us.

All about how to order, and how we deal with any problems.

Detailed information about the many different payment options available, and about how we convert currencies. See also the Payment page.

More information about Simon's Specimen Shells.

Questions that we are often asked about our extensive shell list.

Specific questions on interpreting items on our list, and about the range of shells that we handle.

A few general FAQs about this wonderful hobby.